๐Ÿ”’ Data Protection & Privacy ยท Last Updated January 2025

Privacy Policy โ€” 1eegame
Pakistan's Online Betting Platform

At 1eegame we take your privacy seriously. This policy explains exactly what personal data we collect when you use our platform, how we use it, who we share it with, how long we keep it, and what rights you have over it. We have written this in plain English because we believe you deserve to understand exactly how your information is handled โ€” not wade through pages of impenetrable legal text.

1eegame
Last Updated: 1 January 2025
Language: English (en-PK)
Applies to: Pakistani Players
Encryption: 256-bit SSL

Your privacy matters to us. 1eegame will never sell your personal data to third parties. We collect only what we genuinely need to operate the platform, verify your identity, process your payments, and keep you safe. This policy tells you everything you need to know about that.

01Who We Are

1eegame (referred to in this policy as "we", "us", or "the Platform") is an online sports betting and gaming platform operating at https://1eegame.ws, serving players in Pakistan. When you register an account, deposit funds, place a bet, or simply browse the platform, we are the data controller responsible for your personal information.

This Privacy Policy applies to all personal data collected through the 1eegame website, any mobile application operated under the 1eegame brand, and any communications between you and the 1eegame support team โ€” including email, live chat, and SMS. It forms part of the broader legal framework that governs your use of the platform, alongside our Terms and Conditions and Responsible Gaming Policy.

If you have questions about how we handle your personal data, or if you wish to exercise any of your privacy rights, you can always contact us at support@1eegame.ws. We will respond within five working days.

02Data We Collect

1eegame collects personal data in three main ways: data you provide directly to us, data we collect automatically as you use the platform, and data we receive from third parties such as payment processors and identity verification services.

2.1 Data You Provide Directly

When you register an account on 1eegame, you provide us with:

  • Identity information โ€” Full legal name as it appears on your CNIC, date of birth, CNIC number.
  • Contact information โ€” Mobile phone number, email address.
  • Account credentials โ€” Username and password (stored in hashed, non-reversible form).
  • Financial information โ€” Payment method details (Easypaisa, JazzCash, NayaPay, SadaPay, bank account details, or card details). Note: 1eegame does not store full card numbers โ€” these are tokenised by our payment processor.
  • Identity verification documents โ€” A photograph or scan of your CNIC front and back, required during KYC verification.
  • Correspondence โ€” Any messages you send to 1eegame support, including chat logs, emails, and complaint records.

2.2 Data Collected Automatically

When you use the 1eegame platform โ€” whether browsing, logging in, or betting โ€” our systems automatically collect:

  • Device and technical data โ€” IP address, device type, browser type and version, operating system, screen resolution, and connection type.
  • Usage data โ€” Pages visited, time spent on each page, search queries within the platform, bet history, deposit and withdrawal history, and bonus activity.
  • Location data โ€” Approximate geographic location derived from IP address (city and country level, not GPS-precise).
  • Session data โ€” Login timestamps, session duration, logout timestamps, and failed login attempts.

2.3 Data From Third Parties

1eegame may receive data about you from the following third-party sources:

  • Payment processors โ€” Confirmation of successful transactions, partial payment reference numbers for reconciliation.
  • Identity verification providers โ€” Results of CNIC verification checks, fraud screening scores.
  • Responsible gaming services โ€” Data relating to any self-exclusion or voluntary betting restrictions you have registered with external services.

We never buy data lists or purchase your personal information from data brokers. All the data 1eegame holds about you comes directly from your use of the platform or from service providers acting under our instruction.

03How We Use Your Data

1eegame uses your personal data for the following purposes, each of which is tied to a specific legal basis (explained in Section 4):

Purpose Data Used Legal Basis
Account registration and management Name, DOB, email, mobile, CNIC Contract
Identity verification (KYC) CNIC document, name, DOB Legal Obligation
Processing deposits & withdrawals Payment details, financial info Contract
Fraud detection & AML monitoring Transaction data, IP, device ID Legal Obligation
Responsible gaming monitoring Bet history, session data, limits Legal Obligation
Platform improvement & analytics Usage data, device data Legitimate Interest
Customer support Account data, correspondence Contract
Marketing communications Email, mobile number, preferences Consent
Legal and regulatory compliance All categories as required Legal Obligation

1eegame does not use your personal data for automated decision-making that produces legal or similarly significant effects โ€” for example, we do not use algorithms alone to decide whether to approve or reject a withdrawal without human oversight.

1eegame

04Legal Basis for Processing

Under applicable data protection law, 1eegame is required to have a valid legal basis for every type of personal data processing we carry out. We rely on four legal bases:

  • Contract โ€” Processing that is necessary to provide you with the 1eegame service you have signed up for. This includes managing your account, processing bets, and handling deposits and withdrawals. Without this processing, 1eegame literally cannot provide you with the platform.
  • Legal Obligation โ€” Processing required by law. This includes anti-money laundering (AML) checks, KYC identity verification, responsible gaming monitoring, and record-keeping obligations imposed by applicable regulations.
  • Legitimate Interests โ€” Processing that serves a genuine business purpose of 1eegame where that purpose is proportionate and does not override your privacy rights. This includes fraud prevention, platform security, analytics, and improving the player experience. You have the right to object to processing on this basis โ€” see Section 9.
  • Consent โ€” Processing you have explicitly agreed to, primarily marketing communications. You can withdraw your consent at any time โ€” this does not affect the lawfulness of processing that took place before your withdrawal.

05Cookies & Tracking Technologies

1eegame uses cookies and similar tracking technologies to operate the platform and improve your experience. Here is what we use and why:

5.1 Essential Cookies

These cookies are strictly necessary for the platform to function. They maintain your login session, remember your language preference, and ensure bet slip data persists between page views. You cannot opt out of essential cookies without losing the ability to use 1eegame.

5.2 Analytics Cookies

We use privacy-respecting analytics tools to understand how players use 1eegame โ€” which pages are most visited, how long sessions last, and which features generate the most engagement. This data is aggregated and anonymised; it is used to improve the platform, not to identify individual players. You may opt out of analytics cookies through your account settings or by refusing non-essential cookies when prompted.

5.3 Security Cookies

These cookies support 1eegame's fraud detection systems โ€” for example, flagging if a login attempt comes from an unusual device or location compared to your normal usage pattern. They are classified as essential because disabling them would compromise account security.

5.4 Marketing Cookies

Where you have consented, 1eegame may use cookies to personalise promotional content shown to you on the platform. These cookies are only placed with your explicit consent and can be removed at any time through your browser settings or account preferences.

Browser control: You can delete or block cookies through your browser's privacy settings at any time. Be aware that blocking essential cookies will prevent you from logging in to your 1eegame account.

06Sharing Your Data

1eegame will never sell your personal data to any third party. Full stop. We share data only in the following limited circumstances, and always with appropriate protections in place:

6.1 Service Providers

We work with carefully selected third-party service providers who process data on our behalf under strict data processing agreements. These include:

  • Payment processors โ€” Easypaisa, JazzCash, NayaPay, SadaPay, and banking partners who process your transaction data to execute deposits and withdrawals.
  • Identity verification providers โ€” Specialist KYC services that verify CNIC documents and perform fraud screening checks.
  • IT infrastructure providers โ€” Cloud hosting and database services that store platform data in secure, encrypted environments.
  • Customer support tools โ€” Secure live chat and ticketing platforms used to manage support communications.

6.2 Legal and Regulatory Bodies

1eegame may be required to disclose personal data to government authorities, law enforcement agencies, or regulatory bodies where we are legally compelled to do so. We will only disclose the minimum data required by the specific legal obligation. Where permitted, we will notify you of such a disclosure request.

6.3 Business Transfers

If 1eegame is involved in a merger, acquisition, or sale of all or part of its assets, your personal data may be transferred to the acquiring entity as part of that transaction. In such an event, we will notify you in advance and ensure that your data continues to be protected under terms equivalent to or stricter than this Privacy Policy.

No sale of your data, ever. 1eegame does not participate in data broker markets, does not provide marketing lists to third parties, and does not allow advertisers access to your personal information. Any third party we work with is bound by a strict data processing agreement.

07Data Retention

1eegame retains your personal data only for as long as is genuinely necessary for the purpose for which it was collected, or as required by applicable law. Our retention periods are as follows:

Data Category Retention Period Reason
Account & identity data Duration of account + 5 years AML / KYC legal requirement
Betting & transaction records 7 years from transaction date Financial records obligation
KYC documents (CNIC scans) 5 years after account closure Regulatory requirement
Customer support records 3 years from last interaction Dispute resolution
Session & usage logs 13 months Analytics / fraud detection
Marketing consent records Until withdrawn + 3 years Proof of consent
Self-exclusion records Permanent Responsible gaming obligation

When retention periods expire, data is securely deleted or permanently anonymised so it can no longer be linked to you as an individual. Anonymised, aggregated data (such as platform usage statistics) may be retained indefinitely for business analytics purposes.

08Security Measures

Protecting your personal data is a core operational priority at 1eegame โ€” not an afterthought. We implement the following security measures across all systems that process your data:

  • 256-bit SSL/TLS encryption for all data transmitted between your device and 1eegame's servers. Every connection to the platform is encrypted.
  • Encrypted storage for sensitive fields โ€” passwords are hashed using industry-standard algorithms and are never stored in recoverable form. CNIC documents are stored in encrypted object storage with strict access controls.
  • Payment tokenisation โ€” Full card numbers are never stored on 1eegame servers. Card transactions are tokenised by our PCI-DSS compliant payment processor.
  • Access control โ€” Employee access to player data is role-based and audited. Only staff with a legitimate business need can access personal information, and all access is logged.
  • Two-factor authentication (2FA) โ€” Available to all 1eegame players and mandatory for all staff accounts with access to player data systems.
  • 24/7 fraud monitoring โ€” Automated systems monitor all transactions and login activity for anomalies and flag suspicious patterns for immediate human review.
  • Regular security testing โ€” 1eegame conducts periodic penetration testing and vulnerability scanning to identify and remediate security weaknesses before they can be exploited.

In the unlikely event of a personal data breach that poses a risk to your rights and freedoms, 1eegame will notify affected players without undue delay and take all reasonable steps to contain and remediate the breach.

1eegame

09Your Privacy Rights

As a 1eegame player, you have the following rights over your personal data. You can exercise any of these rights by contacting support@1eegame.ws with the subject line "Privacy Rights Request". We will respond within 30 days.

Right of Access

Request a copy of all the personal data 1eegame holds about you. We will provide this in a clear, structured format within 30 days of your request.

Right to Rectification

Ask us to correct any personal data we hold about you that is inaccurate or incomplete. Many basic details can be updated directly through your 1eegame account settings.

Right to Erasure

Request deletion of your personal data where there is no longer a legitimate purpose or legal obligation requiring us to retain it. Note that data we are legally required to keep โ€” such as KYC and transaction records โ€” cannot be erased before the applicable retention period.

Right to Restriction

Ask 1eegame to pause processing of your data in certain circumstances โ€” for example, while we investigate a dispute about the accuracy of your data.

Right to Portability

Receive your personal data in a structured, commonly used, machine-readable format so you can transfer it to another service if you choose.

Right to Object

Object to processing based on legitimate interests or for direct marketing purposes. If you object to marketing, we will stop immediately. If you object to other processing, we will assess your objection and respond within 30 days.

10Children's Privacy

1eegame is strictly an 18+ platform. We do not knowingly collect personal data from anyone under the age of 18. If you are under 18, you are not permitted to register an account or use any part of the 1eegame service, and you should close this page immediately.

If 1eegame becomes aware that an account has been registered by a person under the age of 18, we will immediately suspend the account, void any bets placed, refund any deposits made to the original payment method after identity verification, and permanently delete all personal data relating to that account except where retention is required by law to prevent future underage registrations.

Parents and guardians who are concerned that a minor may have registered an account on 1eegame should contact us immediately at support@1eegame.ws. We will investigate and act without delay.

Parental controls: We strongly recommend that parents use device-level parental controls to prevent minors from accessing online betting platforms including 1eegame. Free tools are available through most mobile operating systems and internet service providers in Pakistan.

11Marketing Communications

1eegame may send you promotional communications โ€” such as information about new betting markets, PSL season promotions, deposit bonus offers, and platform news โ€” by email and SMS. We will only send these communications where you have explicitly opted in to receiving them.

You can opt out of marketing communications at any time through any of the following methods:

  • Click the unsubscribe link in any marketing email from 1eegame.
  • Update your communication preferences in your account settings under "Notifications".
  • Contact support at support@1eegame.ws and ask to be removed from marketing lists.

Opting out of marketing will not affect transactional communications โ€” 1eegame will still send you messages about account activity, deposit confirmations, withdrawal updates, and responsible gaming notifications, as these are part of the core service and are not marketing.

12Updates to This Privacy Policy

1eegame will update this Privacy Policy from time to time to reflect changes in how we process data, changes in applicable law, or improvements to the clarity of our explanations. The "Last Updated" date at the top of the page will always reflect when the current version was published.

When we make material changes to this policy โ€” changes that significantly affect how we use your data or your privacy rights โ€” we will notify registered players by email and/or via an in-platform notification. Minor clarifications or corrections may be made without individual notification.

Continuing to use 1eegame after a policy update has been published constitutes acceptance of the revised terms. If you disagree with an update, you should stop using the platform and contact us to close your account.

13Contact Us About Privacy

If you have any questions about this Privacy Policy, want to exercise any of your privacy rights, or need to raise a data-related complaint, please contact 1eegame's privacy team through any of the following channels:

  • Email: support@1eegame.ws โ€” mark the subject line "Privacy" for faster routing.
  • Live Chat: 24/7 through the chat icon in your logged-in dashboard. Ask to speak with the privacy team.
  • Response time: We aim to acknowledge all privacy requests within 2 working days and resolve them within 30 days.

You can find answers to common questions about your account on our FAQ page, and details about payments and withdrawals on our Deposit and Withdrawal page.


Privacy in Practice

How 1eegame Protects Your Data in Real Terms

These are not promises written on paper โ€” they are active systems and policies that protect every 1eegame player's data every day.

End-to-End Encryption

Every connection between your phone and 1eegame's servers is protected by 256-bit SSL/TLS encryption โ€” the same standard used by Pakistan's leading banks for internet banking.

Payment Tokenisation

Your full card number is never stored on 1eegame's servers. Card details are tokenised by our PCI-DSS compliant payment partner, so even in a worst-case security incident your card data is protected.

Strict Access Controls

Only 1eegame staff with a legitimate business need can access your personal data. All access is role-based and every query is logged and audited โ€” no one can view your data without a traceable reason.

Minimal Data Collection

1eegame collects only the data we genuinely need to operate your account, process your bets, and comply with legal obligations. We do not collect data speculatively or hold information longer than necessary.

No Data Sales โ€” Ever

1eegame will never sell your personal data to advertisers, data brokers, or any other third party. Our business model is built on providing a good betting experience โ€” not monetising your information.

Marketing on Your Terms

You are in full control of marketing communications. Opt in when you register, opt out with one click at any time. 1eegame will never send you promotional messages you have not explicitly agreed to receive.

18+ Only โ€” Bet Responsibly. Your personal data includes your betting and session history. 1eegame uses this data as part of its responsible gaming monitoring to identify players who may need support. This is not surveillance โ€” it is a genuine commitment to player welfare. Visit our Responsible Gaming page to learn about the tools available to help you stay in control.

Your Data Is Safe on 1eegame โ€” Ready to Start Betting?

Register in under two minutes, deposit from Rs 200 via Easypaisa or JazzCash, and bet on cricket, PSL, football and more โ€” all in PKR with zero fees and instant withdrawals.